After receiving your order,
they are processed within 1-2 business days.

Shipping typically takes 4-10 Days to reach your door step.
Once your order is shipped, you’ll receive a tracking number via email.

Yes! We offer free shipping on all orders over $30. Standard shipping rates apply for orders below that.

Once your order is fulfilled, you'll receive a shipping confirmation email with a tracking number. You can use it to track your order on our Track My Order page.

If your order hasn't been processed yet, we may be able to make changes. Please email us within 12 hours of placing your order at 1823jackryan@gmail.com.

Due to the hygienic and consumable nature of our products, we cannot accept returns once they have been opened or used. Even if the product is unopened, once it leaves our control, it may become compromised and potentially unsafe for other customers. Refunds will not be granted without sufficient proof of a valid issue.

If you received a damaged or faulty item, we're really sorry! Please contact us within 1 day of receiving your order with photos, and we’ll send a replacement or issue a refund.